Returns

CRYSTAL RELATED ITEMS:

All crystal sales are FINAL SALE. Please know that natural variations occur in crystals, i.e. druzy, cracks, inclusions. Damages must be communicated within 5 days of confirmed delivery date. Please contact the boutique at the email address below and we will go over the item together. There might not be any actual damage! If damage has occurred, a store credit will be given for future use ;) 

CROCHET RELATED ITEMS:

Please note that custom order commissions are FINAL SALE. Crochet items that are not part of the custom order commissioning may be returned for store credit. Please contact the boutique at the email address below within 5 days of confirmed delivery date. You must have received authorization prior to the item's return otherwise you will not be given a store credit. Crocheted items must have NO hair, be unworn, free of odors and deodorant marks, and have the tags still attached. 

Please reach out regarding any concerns! 

All shipping charges for returns are the responsibility of the customer. 

Email: crystalsirenapothecary@gmail.com